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SolutionsIQ.com: If I’m their idea of a solution…

…I have to call BS on the IQ part of their name!

When we first moved to Seattle, I submitted a resume to a local staffing firm, SolutionsIQ. They’re one of the big dogs in town, particularly when it comes to getting contract work @ The Beast of Redmond. I may have updated it for them when I got laid off five or six years ago, but still… five years is a pretty long time in the tech world. Periodically, I get semi-spam from them looking for MS SQL developers, which I delete. But today… today I got a doozy:

Job Description:
An Application Support Analyst III has in-depth experience, knowledge and skills in an application support discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…). An Analyst III is able to work independently on escalated issues and prioritizes, investigates and resolves them with minimal guidance from others. They function as the technical leads of their teams. Occasionally an Analyst III will be given opportunities to lead teams and projects to resolve complex technical issues.

Experience:
• Telecommunications experience required (4 to 6 years preferred).
• Strong experience working with Oracle on Unix using command line and GUI SQL tools.
• Strong knowledge of relational database design and support, including the support of large carrier class enterprise software systems.
• System Analysis experience in the support/operation of a of large carrier class enterprise software system, preferably in a wireless environment.
• Experience in testing, quality and change management methodologies.
• Previous experience in 24hrs/day, 7days/week systems support capacity.
• Experience in troubleshooting customer related issues and managing customer relationships required (4 to 6 years preferred).
• Extensive experience with revenue reporting and accounting.
• Business systems analytical experience required (4 to 6 years preferred
• 4 year degree (In Information Technology related field preferred) or equivalent work experience
• Schedule Hours: M-F 8 – 5, some weekends and nights

If one were to draw a Venn diagram of ‘My Skills’ and ‘This job spam,’ the universe of overlap would be, at best, a single point: SQL. And it’s the wrong dialect of SQL, to boot. Oh, and I’ve developed some middleware components. That’s all. No telco, no Unix (I hadn’t even noodled around with Linux when I last updated my resume with them), no Oracle, no ‘support of large carrier class enterprise blah blah blah’, no 24/7 support, no revenue reporting, no accounting, nothing.

I fired off a terse WTF email in response – any matching algorithm worth its salt should have left me out of that one, unless they’re really scraping the bottom of the barrel for candidates. And to scrape quite so low as me with these particular requirements strikes me as bordering on malpractice.

In short, SolutionsIQ would appear to provide neither. Discuss.

One Response to “SolutionsIQ.com: If I’m their idea of a solution…”

  1. Doug Says:

    My theory is, they make the job description impossible, and that way they can hire the person they had in mind all along, telling the others they simply didn’t come close enough to the job description. “But hey, we advertised, see? See?”

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